Plays nice with your existing stack.
XFS Global isn't here to replace your systems of record. We plug directly into your current helpdesk, CRM, and issue trackers to superpower them with AI reasoning.
Zendesk
HelpdeskBi-directional sync of tickets, tags, and AI reply drafts.
Intercom
Live ChatTriage chat conversations and draft instant agent replies.
Salesforce Service Cloud
CRMSync case priorities and customer lifetime sentiment score.
Jira Software
Issue TrackingAuto-create linked bug reports with steps to reproduce.
Slack
CommunicationReal-time alerts for critical P0 outages and churn warnings.
HubSpot
CRMEnrich incoming tickets with deal value and account tier context.
Linear
Issue TrackingPush engineering blockers straight to developer sprint backlogs.
Shopify Plus
E-CommerceLook up order numbers and automate duplicate charge refunds.
Discord
CommunityMonitor community threads and escalate developer questions.
Freshdesk
HelpdeskImport queues and trigger automatic AI-grounded draft updates.
PagerDuty
Incident ResponsePage on-call engineers when urgent customer sentiment spikes.
Custom Webhooks
Developer APISend normalized JSON payloads to any internal microservice.